Support
Follow the steps below to get more information
about a charge that has appeared on your phone bill.
Don't see your merchant listed? Were you billed by ILD, but don’t see you merchant listed? Please contact us and we can help you. Call (800) 637-4009.
Explanation of Charges
Click the button below to send an email to an ILD representative who can help you get more information about a charge appearing on your phone bill.
Need to report an issue related to ILD or one of its merchant clients?
Want to get in touch? We'd like to hear from you. Here's how.
See How Bill by Phone Works
Check out our visual map that shows how ILD processes payments to your phone bill.
Select Phone Company what's this?
Select the Merchant what's this?
About this Merchant
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Your Service Provider is the company that provides your local phone service. Typically, you receive a bill from your Service Provider every month. AT&T, Verizon, and Sprint are all examples of Service Providers.
A Merchant is a company that provides services that are billed to you on your phone bill. If you have selected "Bill to Phone" as a payment method, the Merchant's name will appear on your monthly phone bill. Link Systems, Koodley.com, and Eversites are all examples of Merchants.